BG Consulting Services, LLC, is a small Veteran-owned, woman-owned, consulting firm primarily focused on the business of servicing healthcare organizations and agencies. We help our clients improve revenue, performance, enhance competitive position, and achieve the most productive organizational alignment among medical staff, management and employees to optimize overall performance.
BG Consulting Services was founded in 2011 by Mrs. Brenda Gaines, she serves as CEO. Mrs. Gaines has 30 years of Federal work experience in the areas of healthcare administration, management consulting, health systems, change management, organizational leadership, human resource management, program and project management, and administrative operations.
From Dec 06- Jan 13, Ms. Gaines served as a Deputy Director of the DoD Executive Agencies (EA) Directorate, Office of the Army Surgeon General, Falls Church, Virginia. As the Deputy Director, she serves as a principal civilian leader and management consultant/advisor to The U.S. Army Surgeon General (TSG), Deputy Surgeon General, Medical Command (MEDCOM) Chief of Staff (CoS), the Assistant Secretary of Defense for Health Affairs (HA), the Secretary of the Army's (SECARMY) Office of Administrative Assistant, Congressional leaders, the Director, DoD Executive Agencies and a host of other DoD agency leaders for administrative and operational oversight of thirteen very complex and diverse DoD Executive Agencies (Lead Components [LC] and agencies pending EA or LC status) with annual budgets exceeding $7.4B.
During her tenure, she expertly spearheaded a DoD coordination/working group to effectively establish the Armed Forces Health Surveillance Center which was established as the single source for DoD-level health surveillance. In accordance with a presidential mandate, Public Law 110-181 and the 2005 Base Realignment and Closure Law (BRAC) of the Armed Forces Institute of Pathology (AFIP), she served as a principal advisor to the DoD Leadership for overseeing the establishment of the new Joint Pathology Center and the disestablishment of the Armed Forces Institute of Pathology. Finally, she co-led key congressional briefings to key senate leaders which resulted in continued congressional support for the U.S. Army Medical Research Unit at the Central Public Health Reference Laboratory located in Tbilisi, Georgia, AFIP BRAC, and other Executive Agency matters.
From Jun 2005-Dec 2006, Ms. Gaines served as the Chief of Business Operations (BOD), DeWitt Healthcare Network (DHCN), a multi-faceted, ever-changing, ever-evolving healthcare organization with an annual budget of $90M. She was the "go to" person known for "Getting the Job Done Right the First Time." She embraced the Command Executive Committee (EXCOM) vision of "Influencing Change in the 21st Century" and established a $2.5M multi- faceted division to meet the business analysis and operational demands of a highly fast-paced, evolving medical facility to implement measures to improve quality of care for approximately 155,000 TRICARE-prime enrolled eligible beneficiaries.
From Aug 2001-Jun 2005, Ms. Gaines served as Deputy Chief, Managed Care Division (MCD), DHCN; a multi-faceted division consisting of 3 branches: The Health Systems Branch, The Appointment Call Center, and the TRICARE Member Services Center. She effectively supervised one of the busiest TRICARE Services Centers in the National Capital Region and served as a principal advisor for the multi-billion dollar TRICARE program.
Ms. Gaines received a Master's Degree in Business Administration from the University of Phoenix and a Bachelor's Degree in Healthcare Management from Southern Illinois University, Carbondale, Illinois.
Ms. Gaines awards includes Chief of Staff of the Army and Secretary of the Army medals/coins for exceptional management consultant and program analysis oversight in the Base Realignment and Closure (BRAC) of the Armed Forces Institute of Pathology in accordance with the BRAC Law of 2005; various Commander's award for Civilian Service (1995-present). She was inducted into the Order of Military Medical Merit (O2M3) on 31 Jan 13. Membership in the Order recognizes those individuals who have clearly demonstrated the highest standards of integrity and moral character, displayed an outstanding degree of professional competence, served in the Army Medical Department (for a minimum of 10 years) with selflessness, and have made a sustained contribution to the betterment of Army Medicine.
Ms. Gaines also serves as a part-time Adjunct Professor where she teaches undergraduate/graduate studies in Organizational Leadership in Administration and Change Management.
Ms. Gaines is Humbled, "Honored to Serve", Eternally Thankful and so Very Proud to have served DoD, the Executive Agencies, the great Army Medicine family and the Warfighters.
Barbara has over 24 years of healthcare experience and currently serves as the Associate Director. She has Extensive Case Management experience and accustomed to working with diversified populations. She is results-oriented and skilled in building community support and interagency partnerships. She excels in fast-paced environments and has excellent program and organizational planning skills. Prior to joining BG Consulting, Barbara brings the following experience: Health Educator/Treatment Adherence Counselor for HIV/AIDS patients; Community Support Liaison for At-Risk Youth Business Mentoring; Social Services Director/Women Program; Clinical Case Manager for the Homeless.
She holds a degree from Florida State University, Criminal Justice, with a minor in Social Work.